- OnTrack - GPS Fleet Tracking
- OnTrack Workforce - Handheld
- Benefits
- OnTrack Features Overview
- Features
- OnTrack Sizes and Roles
- Advanced Services
- Installation
- Technology Infrastructure / GPS
- Support
- Hardware
- GeoBase Platform
Ranked in top 100 IT services companies in the United States
OnTrack Helps Improve and Maintain Customer Service and Satisfaction
Superior customer service is essential to setting yourself apart from the competition.
In fact, it is a key factor in winning and retaining business.
OnTrack Enables You to Better Serve Your Customers
OnTrack gives you the tools to improve your customer service."With OnTrack, we were suddenly given the ability to determine the exact location of our distribution vehicles at all times. This has allowed us to respond more quickly to customer calls regarding delivery times, which has helped increase customer satisfaction significantly."
- Albuquerque Publishing Company, a Publishing Company
- Albuquerque Publishing Company, a Publishing Company
OnTrack’s real-time vehicle tracking software permits you to see delivery status and driver/vehicle location at all times.
Serve More Customers in Less Time
OnTrack puts you in better communication with your fleet giving you the ability to re-route drivers at a moment’s notice.Faster Customer Inquiry Response
With OnTrack, you know the real-time status and location of each customer’s delivery, allowing you to respond more quickly and knowledgably to customer inquiries.Delivery Confirmation
OnTrack reports can serve as electronic delivery confirmation notices for both you and your customers.These notices are easily forwarded to give your customers real-time satisfaction.
Satisfied OnTrack customers consistently cite their ability to document delivery and drive-time details as an invaluable customer service feature.