Oldcastle Glass, one of the most prominent producers of architectural glass products in North America.
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Oldcastle Glass is the manufacturer of a comprehensive range of architectural glass products, varying from highly visual, to high-performance hurricane resistant designs. A U.S. subsidiary of CRH plc, Oldcastle Glass has more North American locations than any of its competitors in the architectural glass industry.
The Challenge: How can we improve driving behavior and job performance?
Getting a full days work for a full days pay is a main concern for every business owner, but how can that be possible if you aren’t exactly sure where your employees are, or even what they are doing?
Inefficient communication, substandard work, and a lack of employee accountability were clear indicators of trouble. Oldcastle Glass was unable to resolve the issues and the problems escalated.
According to Oldcastle Transportation Manager, Jim Thompson, “We knew we had problems but we didn’t even know what they were and where to begin looking. What we didn’t know frightened us.”
The Solution: OnTrack, the complete GPS Fleet Tracking and Management System from Telogis.
Oldcastle Glass knew they needed a way to track their fleet. After extensive evaluation, they knew to go with OnTrack.
Management was immediately impressed with the wealth of results they received from OnTrack. Now drivers deliver more goods and services in the same or less time. OnTrack gives Oldcastle on demand data, enabling them to track the location of each team member and their vehicle at all times. Managers now anticipate delays based on automated alerts generated by OnTrack.
Most importantly, implementing OnTrack increased employee and customer satisfaction, and considerably reduced overtime.
With OnTrack, Oldcastle Glass knows where and what drivers are doing, all day, everyday.
Like a Silent Supervisor riding shotgun in every truck, OnTrack created an environment where the most honest and high integrity drivers excelled and were recognized for their contribution.
Results
- Better working environment for drivers
- More productivity
- Less overtime
- Improved supervision of drivers and service team
- Increased customer satisfaction
