• FAQs
• OnTrack Login Problems
  • Check Your Internet Explorer Settings
  • Clear Your Cookies and Cache
  • I Have Norton Internet Security
  • I get a blank screen after login, or my page gets stuck "Loading..."
  • I have Telus Security Service
  • What should I do if I have third-party firewall software installed?
  • I Have ZoneAlarm

OnTrack Login Problems

Various third-party firewall, pop-up blocking and ad blocking software, and browser plug-ins can interfere with your use of OnTrack. The OnTrack Support Team is working to solve these problems. In the meantime, we suggest adding 'telogis.com' as an exception to any ad blocking, script blocking, or pop-up blocking rules. If that doesn't help, we recommend disabling the software, clearing your cache, and logging in to OnTrack again.

• Check Your Internet Explorer Settings
• Clear Your Cookies and Cache
• I Have Norton Internet Security
• I get a blank screen after login, or my page gets stuck "Loading..."
• I have Telus Security Service
• What should I do if I have third-party firewall software installed?
• I Have ZoneAlarm