Distraction in the workplace is a growing problem. With so many demands on workers, and numerous personal electronic devices interrupting them on a regular basis, many struggle to focus on the task at hand. Obviously, this kind of distraction could be deadly for surgeons or airline pilots, but what about your own staff? Could distractions contribute to costly errors, or waste chargeable time, if your employees’ minds aren’t on the job?

One distraction that can be managed is route planning — are your technicians preoccupied by planning the route to their next job, before they finish their current assignment?

Problems technicians might be trying to solve before they depart for their next destination can include:

  • What is the most efficient route to the next job?
  • What route will help me avoid traffic congestion at certain times of the day?
  • How do I get to the exact loading point at the customer site (also known as last-mile routing)?
  • Will I have enough time to get there, or will I need to advise the customer that I’ll be delayed?
  • Are there road restrictions, such as no left turns or height limitations, along the way to my next destination?
  • Are there other jobs I can do on the way or while I’m in the area?
  • Will I have time to fit in a last-minute or ad-hoc job?

How can route planning impact on worker performance?

With their minds off the job, distracted by planning their routes, technicians could experience several problems:

  • More likely to make mistakes — Distracted workers are more likely to make mistakes, forget things or have trouble concentrating on the job.
  • More likely to crash — Under pressure, drivers may try to plan their routes as they drive, making them far more likely to be involved in an accident, which can be a massive liability and cost to fleets.
  • Reduced productivity — Workers can be less productive than normal, distracted by trying to plan their next trip.
  • *Increased idle time *– Workers may spend time stationery, sitting idly in their vehicle, manually planning the next route.
  • Overtime and late deliveries — The extra time drivers spend planning their route to the next job may result in unnecessary overtime costs or late deliveries.

Of course, your drivers may not inform you of the problem that route planning is causing them for fear of looking bad, but these distractions can be a hidden cost that seriously undermines your fleet’s profitability.

Make route planning easier for you and your drivers with Telogis® Route™

Distracted drivers aren’t good for business. Allow your workers to focus on what’s important: servicing your customers. You don’t want them worrying about how to get to the next job. Telogis Route factors in all aspects of routing, including:

  • Customer requirements such as service windows and driver preference
  • Driver territories and hours of service limitations
  • Depot locations
  • Vehicle and driver costs
  • Ad hoc jobs
  • Optimum route using traffic data and relevant road restrictions

Optimized routes can be generated easily once all the relevant driver, vehicle and customer information has been added. Routes are then easily exported, either to a PDF or a driver’s PND. This system includes everything drivers need to know about getting to the customer site and any other details they should be aware of.

Keep your drivers focused and on track by removing the burden of route planning. It’s easy with Telogis Route.