How to help your fleet cope with the busy season
Many businesses have peak periods, and fleets are no different. Even when fleet operators don’t have their own busy season, their clients often do. For example, food and beverage distributors may find that grocery stores require more frequent deliveries around holiday periods, or pest control companies may experience a surge in demand during termite season. How can you effectively manage these fluctuations, and thrive in the process?
The secret lies in intelligently using the resources you have available, making sure that any inefficiency is kept to an absolute minimum. You have to help your drivers work smarter, not harder, which keeps them from burning out and saves you the stress of having to replace employees who leave due to unreasonable workloads.
But it’s easier said than done.
Workloads for fleets can change from day to day; sometimes they change by the minute, particularly during a busy season when customer demands become more urgent and stretch your capacity or availability. You may well find yourself managing the fleet reactively, fighting fires and just trying to keep on top of the shifting schedule.
This type of situation can reduce your fleet’s efficiency, possibly adding a lot of extra miles to your routes, increasing overtime costs, and leave drivers doubling back on routes due to poor planning.
This all adds to the stress you and your drivers already feel during these peak periods.
Plan ahead to ease the stress, maximize productivity and reduce overtime
Telogis® Route™ allows you to plan customer jobs ahead of time, either using last year’s data to predict demand and job volume, or worker experience. Repeat jobs can be factored in and available drivers and vehicles, the most optimized routes, and a balanced workload can be automatically calculated using customer requirements. This is a great way to make sure your fleet is being fully utilized, without overworking anyone!
Telogis Route visually illustrates your fleet’s upcoming workload, allowing you to manually override job assignments to fine-tune and balance jobs between drivers.
Of course, there will always be last-minute ad hoc jobs, which can be difficult to plan for during the busy season. These jobs can be equally lucrative, so it is worth making the effort to accommodate these urgent customer orders. Telogis Route allows you to add new jobs and then recalculate new, optimized routes.
Put fires out before they start
During a busy season you can feel like you’re putting out fires all the time, struggling to keep ahead of demand. With Telogis Route you can stay one step ahead by being notified, in real-time, of vehicle delays or changes to a destination ETA, and then use that information to either notify the customer proactively or reassign resources to get the job done.
Review the busy season to identify opportunities
After the dust has settled, take the time to review your performance during the busy season.
Using the historical options in Telogis Route, you can review how drivers and locations have met their KPIs, such as On-Time Starts or On-Time Deliveries. You can check workload balancing and fleet utilization to make strategic decisions about whether there is a need to add resources for next year or manage your jobs differently.
Other areas Telogis Route can help you review include productivity, profitability (sales vs. operating costs), fuel economy, route optimization and driver safety.
By managing the busy season more effectively, you can look forward to the profits you can reap during peak periods, instead of worrying about the stress of managing the hectic schedule. Unlock revenue streams and cut costs by tackling the busy season with smart tools like Telogis Route.