The laws of physics dictate that you can’t be everywhere at once, but as a fleet manager — responsible for hundreds, perhaps thousands, of fleet vehicles — you sometimes almost feel like you should be.

So if you’re suddenly called upon to explain the actions of one of your vehicles, at a specific location and time, how do you do it? Traditionally you might launch an investigation, interviewing staff and getting everyone to retrace their steps. It might involve hours of labor, lots of paperwork and company downtime. It’s no wonder so many fleets avoid running any investigations on fleet activities, even if it means having to pay thousands for false damage claims and litigation.

But there’s a better way.

‘What happened here’ tool makes it quick and easy

Using Telogis Fleet, managers can look up a location’s history in seconds and verify not only the presence of a fleet vehicle but also what was happening at the time.

Information listed includes details such as how far the vehicle was from the specified location and what the vehicle’s status was (either stopped, idle or moving).

A manager can filter the view even further by choosing a particular time window, ideal if a claimant says they were involved in a collision with one of your vehicles, and provides an estimated time of the alleged incident. It becomes clear very quickly if there is any substance to the claim.

Of course, it’s not always about refuting false claims. Sometimes an employee really has caused an accident. With the ‘What happened here’ feature you’ll have an objective, verified view of the situation, which makes it easier for you to make the right call without taking sides or getting caught up in a ‘he said, she said’ debate.

To get additional clarity on a vehicle’s activities there is the option of drilling down into the vehicle’s history around the time of the incident. You can view multiple vehicle histories in one Gantt chart across a timeline or display the vehicle’s activities on the map as an animated history trail.

The tool provides several entry points to quickly verify a vehicle’s activities at a specific time, or find out what took place at a given location.

Growing number of uses

Fleet managers are discovering that because the tool is so quick and simple to use, they’re finding all sorts of uses for it. All it requires is a click of the ‘Find Activity’ button while viewing the map, and the display pane appears. Start a new search by pinpointing the location under investigation. Filters can be used to narrow down the number of returned results, keeping them as relevant as possible to your investigation.

Managers have found a number of uses for this feature, including finding out:

  • Which driver visited a certain client on a given day?
  • Who is most likely to have left behind some equipment at a work site?
  • Was my driver where he said he was last Tuesday afternoon?
  • Were any of our vehicles near the scene of a damage claim?

As more and more fleet managers use the feature, they’ll no doubt find additional ways of using the Find Activity tool to make it very clear ‘what happened here’. And by increasing the visibility and transparency of fleet activities, fleet managers will find that better visibility naturally leads to cost savings and improved fleet profitability.