Smarter scheduling of jobs
Lower costs and improve customer service with field service software your customers would choose.
If you service customers on-site you need to meet the challenge of attending jobs on time, and at a time that suits. You need to be able to easily handle last-minute jobs, staffing issues or changes to the plan, and know if what's actually happening matches day-to-day targets.
See the whole picture
When your workforce is distributed across the city, state or country, supervising effectively and keeping field service workers productive can be challenging. Telogis for Field Service brings your whole operation together on a single web-based dashboard, allowing you to go from a quick overview to focusing on a single asset in a matter of seconds.
Setup alerts for events that matter to your business. Send missed ETAs to customer service. Absent drivers to human resources. Speeding alerts to the safety manager. Breakdown reports to maintenance. Use our extensive APIs to create an even more unified view of your entire business.
“From a scheduling perspective, we use the routing piece and it is essential that that our units are delivered on time, each morning.” Logistics Manager, Alliance Radiology
Improve asset utilization
Know what assets you have, where they are and how effectively they're being used. Reassign assets or sell to release funds.
Optimize service routes
Telogis' unique heuristic algorithms can quickly calculate the most efficient routes for your drivers and reduce average mileage by 10%.
Accurate, real-time ETAs
Deliver amazing customer service with monitored ETAs in real time. Offer cost-effective ETAs and tight time windows – and stick to them.
Meet demanding customer SLAs
Flexible planning tools to meet specific customer service level agreements (SLAs) including multiple shifts, service windows, driver or vehicle attributes.
Track vehicle maintenance to easily generate alerts for your own service department or local dealer. Improve the accuracy of your PM program to reduce costs.
Work order management
Use GPS location to navigate between jobs, prioritize work orders based on proximity or help dispatch and allocate resources efficiently.
Job costing tools
Factor in all associated costs when calculating routes – fixed and per-mile, labor, overtime, even accommodation for overnight trips.
Safe driving features
Telogis covers every aspect of driver safety from basic HOS compliance and vehicle maintenance to real-time coaching and speeding alerts.
Provide customers with accurate ETA notifications, updated in real time. Ideal for service appointments or managing delivery expectations.
Smartphone and tablet friendly
Compatible with most popular smartphones and tablets to minimize hardware costs and improve usability for mobile workers.
Why is route planning so important?
Understand route planning and optimization, as well as why it's so important to your business.Download free eBook