Telogis Introduces Next-Generation Workforce Management Solutions
DANA POINT, Calif. – Latitude Conference – Oct. 24, 2017 – From its annual Latitude business conference, Telogis, A Verizon Company introduced Telogis Workforce, a new extension to its enterprise software platform. Workforce redefines mobile workforce management by enabling customers to plan and dispatch work, navigate between jobs, monitor progress, communicate with customers, capture digital signatures, automate plan vs. actual reporting and make the most of strategic insights and forecasting to help reduce operating costs and exceed customer expectations.
“Telogis Workforce was developed to promote the delivery of accurate ETAs, optimized planning, better visibility on jobs and improved communication with end customers,” said Jason Koch, senior vice president at Verizon Telematics. “Workforce delivers a simple, one-stop approach to mobile workforce management by giving customers the tools needed to help achieve operational efficiency and exceed the expectations of their customers.”
Powerful resource planning and utilization tools
The Workforce Planning edition is a dynamic routing and near real-time work order management solution within Telogis Workforce that is easy to use and gives customers the ability to maximize productivity and revenue by automating, forecasting and allocating workers and assets at the right time. Customers can seamlessly create, compare and run scenarios based on different rule sets, constraints and resource allocation to optimize their processes and save time. The Planning feature is also able to assign the appropriate resources while helping to achieve maximum ROI while considering work order constraints and business rules. The updated and customizable user interface is targeted with end-users in mind, and provides a convenient view of routes, jobs and maps.
Real-time customer communication reimagined
Telogis Workforce also includes LiveETA (Estimated Time of Arrival), an app that provides real-time ETA updates for the end customers of delivery and service companies. LiveETA gives customers the ability to track drivers, receive updates on the latest appointment times via text and email and see changes to ETA in real time. More accurate ETA information gives end customers visibility and control, while driving overall satisfaction. LiveETA incorporates customizable alert settings and workflows ensuring a consistent and positive user experience.
For more information about Telogis Workforce, visit www.telogis.com
Telogis, A Verizon Company, is a leading global, cloud-based Mobile Resource Management (MRM) software company based in Aliso Viejo, Calif. Many of the world’s largest and most well-known commercial fleets connect their vehicles, assets, people, customers and the work that’s being done outside the four walls of their business through the Telogis MRM platform. Once connected, Telogis software can optimize and automate work and processes to help promote safer driving behaviors, productivity, efficiency and sustainability in businesses of all sizes. Leveraging Verizon’s expansive scale and assets, Telogis is able to deliver opportunities to help improve every aspect of technology deployment and implementation. To learn more about Telogis, visit www.telogis.com, follow us on LinkedIn and Twitter @Telogis, like us on Facebook or call toll free at 866-TELOGIS (866-835-6447).