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Better field management

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Work management software that knows your business

Telogis Response is a complete SaaS workforce management solution. It empowers dispatch and customer service units, who need to make efficient decisions under pressure on how their mobile work is performing, with real time in-day work status that enables them to take action on changes to their work throughout the day.

Telogis ControlRoom

Know what is happening now

Telogis Dispatch, Telogis ETA & LiveETA

Know what will happen next

Telogis PVA

Know what really happened

Telogis ControlRoom

View your work’s performance at a glance

Telogis ControlRoom provides a real time, high-level view of key indicators across your fleet, territory or teams. Providing operations nerve centers and management teams key vitals throughout the day at a glance. Through a series of widgets that can be organized alongside the Telogis Fleet map, Telogis ControlRoom is perfect for use on large control room style monitors.

Telogis Dispatch

Dispatch work efficiently in real time

Changes are automatically synchronized with Telogis Dispatch and mobile devices to keep your workforce on track and efficient, despite any disruption.

Telogis Dispatch is your real time work optimization tool. Schedule work as it comes in with minimal incremental cost to the organization while focusing on customer and employee satisfaction.

Telogis ETA

Take the guesswork out of estimated arrival time for your customers

Telogis ETA (Estimated Time of Arrival) is your key to successfully managing customer expectations without disrupting your drivers. Using current positioning of your vehicles, your dispatch and customer service teams know if your drivers will arrive as scheduled.

Telogis LiveETA also provides your customers with real time driver or technician arrival information from your website or mobile application.

Telogis PvA

Stay in control as your workforce works your plan

Telogis PvA enables customer service and supervisors with the next job details, current vehicle position, and job status, along with plan and actual breadcrumb trails on the map to ensure your work is on track, on plan and on time and most importantly your customers’ expectations are met.

Did your driver follow the plan?

Telogis Response stores your work performance into Telogis Analytics where further analysis assists in your ongoing effort to optimize operations, reducing unnecessary miles or improving on-time deliveries over historical iterations of routes, customer stops, and driver performance.

“We've physically added about 9,000 gallons of daily capacity ... but increased business by more than 11,000 gallons each day.” President, Poolsure

Read the full case study

More features. More flexibility.

  • Cloud-based

    Web-based software (SaaS) offers significant savings on IT and hardware costs and gives your mobile workforce access to critical data, alerts and reports.

  • Powerful Route Optimization

    Telogis' unique heuristic algorithms can quickly calculate the most efficient routes for your drivers and reduce average mileage by 10%.

  • Accurate Job Costing

    Factor in all associated costs when calculating routes – fixed and per-mile, labor, overtime, even accommodation for overnight trips.

  • Emergency Dispatch

    When something comes up suddenly you need to know right away which driver to dispatch. Who’s closest, who has the right skills and the right vehicle.

  • Plan vs. Actual

    Know how drivers are performing with visual plan vs. actual Gantt charts for each mobile worker. Quickly identify areas where the plan needs fine-tuning or drivers coached.

  • Comprehensive Platform Approach

    Combine all your mobile workforce software on a single platform for improved operational efficiency and data sharing. A true end-to-end connected intelligence platform.

  • Driver Safety

    From HOS compliance to in-cab coaching that encourages drivers to self-correct substandard behavior, our platform improves driver safety, government-mandated compliance and liability management.

  • Navigation

    Truck-legal commercial navigation with community-assisted routing, custom site markers, real-world views ... optimized for iOS but compatible with most of the world’s mobile devices. See an average 30% reduction in accidents.

  • Accurate, Reliable ETAs

    Deliver amazing customer service that drives new business through loyalty and referrals with monitored ETAs in real time. Offer cost-effective ETAs and tight time windows - and stick to them.

  • Asset Utilization

    By monitoring all high-value assets you’ll know quickly which equipment could be getting you a better return. Relocate or sell unused assets, and improve the ROI on what you’ve got.

  • Real-time Alerts

    Choose the condition that triggers the alert (speeding, idling, harsh braking, etc.) and who receives it. For example, if you want drivers to slow down in the rain or snow, trigger a lower-limit speeding alert when the vehicle's wipers are active.

  • DOT Compliance

    Automate your HOS, DVIR or IFTA filing. Minimize the paperwork and speed up roadside inspections or DOT audits. Keep your entire fleet compliant with FMCSA guidelines.

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